Do: Nov 22, 2023
An agency agreement
Job Experiences: 2 Year
Are you a language enthusiast who enjoys helping others? Do you thrive in a diverse and fast-paced environment? Join our team as a Multilingual Customer Support Specialist and become a vital part of our global customer satisfaction efforts.
Location: Lisbon, Portugal
As a German Customer Support Specialist, you will play a crucial role in providing exceptional customer service to clients across the globe. Your linguistic skills will be invaluable in communicating with our diverse customer base, understanding their needs, and resolving any inquiries or issues they might have.
- Communicate with customers via various channels (phone, email, chat) in multiple languages.
- Assist customers in navigating our products/services and address their questions or concerns effectively.
- Troubleshoot technical issues and provide step-by-step guidance to ensure a seamless customer experience.
- Collaborate with cross-functional teams to escalate and resolve complex issues.
- Maintain accurate records of customer interactions and transactions.
- Competitive salary and performance-based bonuses.
- Opportunities for career growth and development.
- A collaborative and inclusive work culture that values diversity.
- Accommodation for six months
If you're excited about this position and about making a difference, please submit your resume and a cover letter detailing your relevant experience and language skills. In your cover letter, please mention your proficiency in each language and provide examples of how you've demonstrated exceptional customer service skills.
At Head Hunt International we celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage individuals from all backgrounds to apply.
Head Hunt International believes in equal opportunities and we encourage individuals from all backgrounds to apply. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability., Portugal.
Phone: 353 1 4188148